There is no single right way to
create a customer journey, and the organizations will need to find what works
best for the situation. But the frameworks provided here should give you a good
head-start at better understanding the journey that your customers travel
through as they engage with your company, brand, products, partners, and
people. A customer journey is a nice way to add more flavor but is not
necessary to get started.
As
we all know, the forthcoming time of marketing is data driven. Having only a
portion of the data result in suboptimal and occasionally imprecise choices.
The 360 integration of all channels (click AND view interactions) and a
fruitful cross-device dimension (online AND offline) is the crucial element to
achievement. Google Analytics Premium and DoubleClick Campaign Manager suggest
the highest explanation for that with the influence of data in a renowned user
interface. All these tools allow industries to achieve the correct visions for
the greatest policies.
Interesting information. I like how Google Analytics work with click and ads.
ReplyDeleteIt is interesting to find out other ways to measure customer journey using different analytics tools.
ReplyDelete